get customers to pay on time How to get customers to buy from you fast

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8 ideas to help you grow your customer base:

1. When it comes to your pitch, get out of your comfort zone

If you’re having trouble expanding your customer base, you may be inadvertently narrowing your focus—and with that, missing the mark with potential new customers. If you’re pitching your business in the same way that you always have, it’s no surprise that you’re having trouble reaching new customers.

“Go against the grain and defy expectations,” recommends Wesley Mathews of High Level Marketing. “Selling is the transfer of trust, so instead of relying on a sales pitch you’re comfortable with, focus first on building a relationship with the potential customer.”

Building trust, says Mathews, is one of the key ways to reach new customers. “Once you’ve earned their trust, you’ve also earned their ear,” he says. “At that point, you can begin to educate them on recognizing the superior value of your product.”

See Also: The 7 Key Components of a Perfect Elevator Pitch [with Infographic]
2. Leverage your existing network

Your existing network may be the best place to reach out to, as their good word of mouth will help grow your customer base.

“I’d recommend that the business develop a core group of customers that can make referrals; referrals are strong leads,” says Tim Shoemaker, who heads up Channel Sales here at Palo Alto Software. “I’d recommend that they network as much as possible within their target market. For example, if they’re a bike shop, then they should try to join as many cycling related groups as possible.”

Darrah Brustein of Network Under 40 and Finance Whiz Kids, agrees. “Tap into your immediate network and determine who might be a good fit for your product or service,” she says. “It’s best to focus on the lowest hanging fruit in the beginning, and to boot, they’re also more likely to recommend your company to their networks. You already have established trust with your network, so leverage that.”

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3. Build a “relationship map”

Tamara Nell of The Leading Niche recommends building a “relationship map,” which will match your strongest relationships with the areas where there is the greatest need for your product or service. This map will help point you in the direction of who you need to reach out to, in order to tap into potential customer bases.

“When I first started my company, I created [a relationship map] and found a partner who had the introduction to the client but not the resources to do the work,” she says. “We partnered, and The Leading Niche was founded. To this day, I continuously update my relationship map, which leads to new opportunities.”

4. Continue expanding your network

While relying on your existing network to expand your customer base is great, you may eventually wind up out of new leads. When you find yourself in this situation, you may need to look to expanding your network.

“You can have a great idea and a great business structure, but if you do not have contacts that might be interested in helping you, it’s impossible to succeed,” says Alfredo Atanacio of Uassist.ME.

How do you go about growing your network? “Attend networking events, join organizations, form partnerships, and watch your network grow,” he says. We’ll get into that a bit more next.

See Also: How to Find a Mentor
5. Speak at an event or host an industry gathering

You have plenty of expertise in your field—why not get involved in the community? By sharing your experience and getting involved in your industry at a local level, you’ll have the opportunity to grow your connections, as well as your reputation as a thought leader in your industry.

“My first clients came from offering to speak for free or hosting a workshop at business events that I knew my ideal clients would be attending,” says Natalie MacNeil of She Takes on the World. “I started off on a local level, and then I was given bigger opportunities that got me in front of more people. That’s how I got my budding business off the ground.”

6. Add calls to action

On a smaller, more immediately actionable level, there are plenty of strategies you can take with your marketing that can potentially draw in new customers. Add a call to action for every piece of marketing you send out—whether that be an Instagram post, a weekly newsletter, or one of your offline marketing strategies.


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get customers to pay on time How to get customers to buy from you fast
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